Tech Support Representative

Tech Support Representative

 

OPEN POSITION Full Time (partly remote)

(6PM to 2AM) 

 


Sonnecto is a tech-driven company specialized in software products and customer solutions. Based in Prishtina, London and New York – our mission is to provide digital solutions and create products for global markets.

 

Expectations / Duties

 

The role will be responsible for assisting with calls, email and chat communication, and also supporting software and systems used for teaching/learning – mostly with emphasis on support.

 

Skills / Technology / Requirements

 

  • CRM Administration and Configuration. Administer the system as an admin;
  • JIRA; Discord & GitHub Administration and Configuration;
  • Java Installation and Software Troubleshooting, as well as other development tools as: Repl.it, Eclipse and others;
  • System Administration such as Linux, Windows and DevOps;
  • Education : IT field related;
  • English level : B2/C1;
  • Java programming skills (preferable).

 

Working with Sonnecto

 

  • Health insurance;
  • Inspiring, friendly and fun environments;
  • Market-oriented training and coaching;
  • Location: Prishtina – City Center;
  • Internal development plans and inspiring career paths.

 

If you want to join this great opportunity, send your resume, specifying the role you are applying for to jobs@sonnecto.com, no later than 28th of December, 2021.  Feel free to write to us if you have any questions before you apply.

Please note that only short-listed candidates will be notified.

Commitment

Full-time Contract

Department

Tech Support

Apply now for success