Why working in a call center is the perfect experience for fresh graduates
So you’re going through a list of internships or jobs available in your area, and it is likely that more than once you’ve seen job openings for a sales agent or various kinds of call center work. There’s rarely ever a degree specialized for this, and you may feel unprepared or hesitant to apply. Here are some reasons why you could benefit from a call center experience in your early career trajectory.
If you are a fresh graduate, or close to finishing university, you are probably open to new experiences, and have a few dreams and wild plans up your sleeve. You’re flexible and open to many different career paths. In short, you’re not tethered to many obligations. This is why a call center is the perfect job for you. It is a flexible working environment, hires year-round, and boasts many opportunities for bonuses and upward mobility.
Work at a call center is fast paced, and definitely a dive-right-in deal. Training times are short and to the point as you begin work as soon as possible. An immediate, steady, and competitive salary brings about financial independence at the exact time you want it, offering the kind of flexibility most new graduates need, skipping the long internships and training periods.
Sharpen language skills.
At a call centre, you’ll likely be working in a second language, perhaps English, German, or another language entirely. Left unpracticed, language ability can go a little rusty. It’s also true that nothing gets a person close to fluency like exposure. Working at a call center, speaking and hearing a language constantly, has the same effect as moving to a foreign country in terms of upping your language game!
Sharpen communication skills.
The same way having fingers doesn’t make you a pianist, speaking a language doesn’t make you a good communicator! Working at a call center means working at a fast-paced, highly interactive environment, in which you sharpen your emotional intelligence and communication strategies and tactics to problem solve effectively. The most successful people in the world will tell you (most of them having learned the hard way) that emotional intelligence and good communication are much more important than IQ.
Fresh graduates need all the networking opportunities they can find. Call centres, as well as jobs in sales and business as a whole tend to attract talent from various backgrounds and walks of life. This is crucial: who you know is more important than what you know. And knowing people of various professions and trades will grant you a safety net of potential opportunities for your future career, regardless of what direction you choose to go in.
Work at a call center, at least at a good one, means ideal work-life balance. Work is clearly defined, and you will not be contacted outside of working hours for reports or calls. You will clock out of work and can head to the bar, park, or living room couch without a single worry on your head.
Work in a call center is balanced, yet also flexible: this type of work can usually be done remotely, perhaps with a bit of hardware setup, so you may stay safe, depending on how the pandemic situation and Covid-19 related restrictions are in your area.
Call centers are always looking for talented young people to join their teams, considering that fresh graduates can learn a lot by working there, as the fast-paced nature of work is ideal preparation for a rewarding career trajectory. There you will learn the communication skills, emotional intelligence, and vigor needed to get ahead in the future sprawling before you.