Sonnecto at Customer Contact Week in Las Vegas

Customer Contact Week has returned to Las Vegas in June of 2022, with unprecedented industry growth and innovation.

CCW is the world’s largest customer contact event, uniting cross-industry and cross-functional leaders committed to building world-class customer experiences. This year, Sonnecto executives joined this event for the unique chance to network with an unmatched collection of top executives from the customer contact and CX domains. 

Customer Contact Week 2022 featured 200+ industry booths, an outstanding speaker lineup, relevant and powerful session content, and unmatched benchmarking and team-building opportunities. The main stage headliners included Tyra Banks, Lance Gruner (MasterCard), Rebecca Jarvis (ABC news), and Monica Rothgery (KFC).

The program also included the CCWomen Summit, Customer Contact Leadership Institute, Tech & Innovation Focus Day, and more. Some of the themes included: 

• Channel Strategy & Optimization
• Workforce Management
• Data-Driven Digital Transformation
• Artificial Intelligence & Automation

Sonnecto attended CCW 2022 together with our partners in California and discussed cutting-edge CX technology such as AI, process automation, and virtual agents.